Surgery Newsstethoscope

Your GP Appointment System is Changing from January 2018

Posted: 14 January 2018

Due to the national shortage of GPs and from listening to your frustration when trying to see a GP, we have altered our appointment system to improve access.

This new system will increase the amount of appointments per week we offer to our patients for advanced bookings.

  • You will be able to pre-book appointments from 1 day up to 4 weeks in advance.
  • The pre-bookable appointments will be available in the morning only.
  • You can still book online and call on the day from 8:00am to be seen that day if you are unwell.

We are always doing our best to improve our services for the benefit of all patients. If you have any questions or concerns regarding changes, please speak to our reception team who will be happy to help.

Saturday Clinics

Posted: 15 November 2017

We are now offering a Saturday Clinic to see a GP from December to March 2018. Please speak to Reception to book an appointment.

Citizens Advice Bureau

Posted: 27 October 2017

We offer FREE Citizens Advice pre-bookable appointments on Fridays at Ashgate and Holme Hall, and on Wednesdays at Old Whittington. Please click here  for additional information

CommuniKate Cafe

Posted: 27 September 2017

September – We celebrate the new look CommuniKate Café adjacent and part of our waiting area. Feedback has been overwhelmingly positive.

Flu Vaccinations

Posted: 23 August 2017

Flu Jabs are now being booked for eligible patients 18+: contact us after 9:00am to book yours.

Training Status for the Practice

Posted: 23 August 2017

Our first GP Registrar has completed her specialist GP training with us and we are pleased to announce that Dr C Saynor will be returning to us on a 12 month contract in September. Click on the link below for more information about what it means to be a training practice….

In The Media

Posted: 5 July 2017

You may have read in the media this week that hundreds of thousands of pieces of clinical correspondence have not been passed on to the relevant GP practice, affecting approximately 2,000 patients.

This issue has been created by the failings of a third-party contractor, contracted by the NHS, that has failed practices and patients. As a practice we are working with the relevant authorities to ensure none of our patients are impacted by the problems – and it has been confirmed by the National Audit Office that no patients have been put at risk.

Information Technology

Posted: 11 June 2017

We would like to thank all our patients for the understanding and support they have shown us during the International Cyber incident.

Whilst we are fully back up and working, we do appear to have a small intermittent technical issue which the NHS IT services are currently working on.

We do not believe that this will have an impact on current working but if it should, we would be greatul of your patience once again.