When making an appointment the receptionist may ask for further details regarding the nature of your current medical needs. This is to ensure you are booked with the correct Clinician. You have the right to refuse to answer, but this may mean you do not receive the most appropriate type of appointment.

When making an appointment in person, you are always welcome to ask to speak to a staff member in private.

We have the highest regard for our staff and ask that they be treated with due consideration and respect at all times.