Making a GP Appointment
We have established an appointments system for face-to-face consultations with our clinicians, which balances the needs of patients to make pre-bookable appointments with the flexibility of on-the-day and sit-and-wait clinics. Some appointments are available up to four weeks in advance.
We have a limited number of early morning and evening appointments for those who are unable to attend the surgery during the day. We can also provide access to evening appointments between 5:00pm and 8:00pm on weekdays and between 8:00am and 12:00pm on weekends via the Chesterfield GP Hub.
You can make an appointment by:
- Visiting one of our sites and speaking to Receptionist
- Calling the practice on 01246 232 946
- Booking online via SystmOnline
Please note that face-to-face consultation times may vary for each clinician. GP consultations are 10 minutes and are available by appointment only.
All patients can now be seen at either Ashgate Medical Centre, Whittington Medical Centre (Old Whittington) or Holme Hall Surgery.
Please note that one appointment is for one problem only. If you have more than one problem to discuss please ask the Receptionist to make you a double appointment.
On arrival in the surgery, please use the self-service touchscreen to check in or inform the Receptionist. If you 10 or more minutes late, the clinician may be unable to see you and you may be asked to re-book.
The Doctor On-Call / Telephone Triage
Each day our on-call GP operates a system called telephone triage. Any patients who may require urgent medical attention that day can be assessed via telephone and provided with the necessary treatment or care. We reserve a small number of GP and nurse practitioner appointments each day for the on-call GP to use, and following a telephone discussion these appointments can be offered to any patients in need of urgent care. If a patient is too ill to come to the surgery, the on-call GP may arrange for one our clinicians to visit them at home.
Telephone triage also allows the on-call GP to resolve a problem which may not require attendance at the surgery.
Many problems which traditionally required the attention of a doctor can now been dealt with by one of our highly trained specialist nurse practitioners. Nurse practitioners are qualified to diagnose illnesses, make decisions regarding treatment, and issue prescriptions. They can deal with a wide range of acute illness, including:
- Allergies & hay fever
- Coughs & colds
- Ear problems
- Eye problems
- General aches & pains
- Gynaecological problems
- High blood pressure
- Sickness & diarrhoea
- Sore skin
- Sore throats
- Urine infections