header image header image header image

Chesterfield Medical Partnershipstethoscope

"Our aim is to provide the highest possible quality of care to all our patients in a professional, responsive, supportive and courteous manner, with patients and staff working together for the benefit of everyone."

IMPORTANT CHANGES TO OUR SERVICES: DUE TO PATTI (PHLEBOTOMIST) LEAVING, SICKNESS AND STAFF HOLIDAYS WE ARE HAVING TO TEMPORARILY STOP OUR PHLEBOTOMY SERVICES AT WHITTINGTON AND HOLME HALL SURGERIES.  WE APOLOGISE FOR THE INCONVENIENCE BUT CLINICS ARE STILL RUNNING AS USUAL AT ASHGATE SURGERY.

 

Training Status for the Practice

We have recently been awarded training status. Click on the link below for more information.... Practice News

Important Information

Following the recent public consultation period, as of APRIL 4th 2016 the opening times at our Holme Hall and Whittington surgeries has changed. The opening times at Ashgate Manor will NOT be affected. Please click here for more information.

Please see Locations and Hours Tab - Opening Hours

National Newspaper Article:

"Before you complain about your GP, this is what you need to know about actually doing the job." Click here to read more.

You Said....We Did

Our response to common issues patients raised can be found here...

24 Hour Dedicated Cancellation Line:

We now have a dedicated cancellation phone line; this is a voice mail service so should you need to cancel your appointment you can leave us a message without having to access the main switchboard: THE NUMBER IS 01246 458 038

School Age Children's Vaccinations

Do you have a query about your school age child's vaccinations? Please see our NEWS PAGE for further information.

Access to Appointments

Due to the GP Practice site closures in the Chesterfield area in 2015, we received a sudden influx of complex new patient registrations. As this was unplanned it had a serious effect on our available resources. We are using all our best endeavours to manage the increase in our list size & increase on demand of our services. We are monitoring this issue and managing it accordingly to ensure as little disruption to our services as possible. We would like to thank our patients for their understanding at this difficult time.

We all know that the NHS is under extreme pressure nationally. At Chesterfield Medical Partnership we are doing all we can to mold our systems to best meet the needs of our practice population. With this in mind you will start to see a change in the way we book our appointments. We will be using our highly trained Nurse Practitioners to run clinics. They can diagnose, prescribe and refer patients in the same way as GP’s can. They will work alongside the GPs running their own clinics and referring to their colleagues where required.

In order for this system to work, you will find that the Reception team will be asking a standard set of questions (much like the 111 operators do). We want to reassure you that this is not because they are nosey, it is because they need to ensure you are booked with the correct clinician.

To help us help you, please book one appointment for one issue and do not come with a list for a 10 minute appointment.

We anticipate that this revised system will help with the access to appointments.

Thank you for your co-operation.

Friends and Family Test

This is a feedback tool that supports the fundamental principle that people who use NHS services should have the opportunity to provide feedback on their experience. We value your feedback; please go to our feedback page for more information on this and to watch a small video.

Care Quality Commission Registration